Customer Testimonials
(Translated by Google) I took my vehicle to the dealership for a transmission fluid change. The person who greeted me was friendly. However, the quality of the mechanics' work left much to be desired.
After the service, my vehicle started making a noise it hadn't made before. I had to return to the dealership because, apparently, they had forgotten to replace two bolts or some other part related to the work they had done. This caused me inconvenience, wasted my time, and worried that my vehicle wasn't properly repaired.
(Original)
Llevé mi vehículo al dealer para realizar ... Read More Google - Nov 5, 2026
I’ve been working with Raymond over the phone for a while now, and honestly, what can I say? He’s hands down the best salesperson I’ve worked with since purchasing my last vehicle!
Raymond consistently goes above and beyond to make sure my wife and I are kept up to date on the vehicle we’re looking to purchase. He’s proactive, transparent, professional, and genuinely makes you feel like your business matters.
Give this man a raise or a promotion! Employees like Raymond are hard to come by, and his dedication to providing an outstanding customer experience ... Read More Google - Nov 4, 2026
One of the easiest car buying experiences I’ve ever had. Sales guy Kayden was friendly and knowledgeable, willing to work with us and made this whole experience easier. They even beat another local dealerships price for the same vehicle. Finance has been a sore spot with my wife and I but finance here was very easy, not pushy for all the extras. They did go over and talk about them but when we declined, he moved on. All in all, if you are looking for a Honda, I would make Eskridge your 1st and only stop.
If I could give 0 stars I would. We took our car in to have some recalls fixed. We told them we would need a loaner vehicle. My dashboard was showing "engine system management" problem, so we asked them to run a diagnostic test. They told us it would be $180 for the diagnostic. They ran the diagnostic and found some issues, but we decided to go elsewhere to have things fixed as the dealership's prices were outrageous (which was to be expected). My husband had asked the service tech to call him through text and tried reaching out ... Read More Google - Oct 23, 2026
Awesome as usual...best in OKC..
I spent nearly a month shopping in Oklahoma and 3 neighboring states for a Honda Accord Hybrid. When I called Eskridge Honda, I was connected to AJ Heartfield. In the 10 days between our first conversation and my purchase, AJ regularly communicated without being overbearing. He sent pictures and very specific numbers. From the very beginning he was completely up front and transparent regarding the price of the car and the value of my trade in. I live 180 miles from Oklahoma City. So, dropping in to see the car wasn't going to be an option until I had decided on a ... Read More Google - Oct 16, 2026
Will Looney was FANTASTIC! His communication skills, knowledge, and overall customer satisfaction is WONDERFUL. I cannot say enough positive things about Will and Eskridge Honda!
Chuck is great, and I really appreciate everyone in the Service Department!
Great service and honest salesmen.
I brought in my 2018 honda accord for service due to several warning and service lights on the dash. They recommended more than $5,000 in repairs and replacements. When I took it to get a second opinion, they told me that the majority of the issues listed (specifically the bad turbo), were not in need of replacement - minor service at most. Instead, it appears there may be some computer malfunctions to explore. Regardless, I am very disappointed. Had I not had the mind to get another opinion, they would have taken me for over $5k in issues that did not exist.
We visited Eskridge to look at a new vehicle. Ryan, a nice young man, greeted us at the door. He found the vehicle we wanted to look at and took us on a test drive. After painless negotiation, we eventually decided to purchase the car. We traded in two vehicles. One of the vehicles was in Norman at the detail shop. While my husband and Yessid finalized the purchase, Ryan drove me to Norman during rush hour to pick it up. Ryan, Yessid, and Eskridge Honda made this a wonderful experience. We highly recommend Ryan and this dealership.
Teejay helped me out of my car into a new CR-V. Great experience, easy to talk to, lower pressure and very reasonable. I'll recommend them over every other Honda dealership.
I had a great experience with Eskridge Honda. AJ was great to work with throughout the entire process. He was patient, easy to communicate with, and never made me feel pressured or rushed into making a decision. He worked with me on everything ahead of time and made the whole process much easier than I expected. James in finance was also great. He explained everything clearly, answered all of my questions, and made the finance portion quick and straightforward without making me feel pressured into adding anything I didn’t want.
Overall, the entire experience was easy, comfortable, and genuinely ... Read More Google - Sep 24, 2026
Quick, seamless, and a great deal! Jose Gutierrez was our rep, and he took great care of us from start to finish.
Service department is friendly and knowledgeable.
As always, my vehicle was serviced promptly and finished in time. Everything taken care of in one short visit.
The service was exceptional. They even provided me with a loaner car.
And the WINNER is......
ESKRIDGE HONDA!
I had shopped all the Honda Dealers in OKC and surrounding areas. My salesperson was AMAZING and made this transaction very pleasant.
AJ is the SALESPERSON ...you would like to work with.
He went above and beyond the call of duty. Stayed in constant communication. Updates were fun... be sure to watch the video I posted. It's AJ's way of letting y
me know my new vehicle has arrived. Yup, he is a hardworking family man with one goal in mind... to make your car shopping experience as smooth and wrinkle free ... Read More Google - Sep 20, 2026
I haven't been disappointed. I have been taking my Ridgeline in since it was new and I have no complaints.
⭐⭐⭐⭐⭐ 100% Recommended! 🚙✨ A huge THANK YOU to José and Juan for helping me get my beautiful pickup truck! 🙏❤️ From beginning to end, they treated me with professionalism, respect, and excellent customer service. They made the whole experience easy and helped me get back on the road with my truck. 🛻💨 Customer service: 100% ⭐⭐⭐⭐⭐ I highly recommend Honda and especially José and Juan for their outstanding service and dedication. Thank you again for making this such a great experience! 🙏🚘❤️
Was told my car would be ready Monday & here we are Wednesday still haven’t gotten a call about the status of the car. Won’t be coming back
They were very prompt with communication. Did not engage in excessive dickering. They ended up having the best deal for us. Professional and polite and customer oriented.
Great service and friendly atmosphere.
Always a great experience at Eskridge Honda! I have used their service department for 20 years without issue. & purchased my last 2 vehicles there. I recommend Eskridge to anyone interested in servicing or purchasing a vehicle!
Went in for my complimentary oil change, tire rotation, installed my splash guards and two recalls. Sam and his CREW are the best. I wish I knew their names. I'd give them a personal shout out. Very courteous, professional and went way above on the "usual" oil change. Even got a free wash. You guys rock! Thanks Eskridge.
Service is always kind, professional and informative!
I absolutely love my 2026 Honda CR-V, and I couldn’t be happier with my experience at Eskridge Honda—especially with my salesman, Ray!
Ray has been incredible from start to finish. His communication is excellent, and he genuinely cares about making sure you find the right vehicle rather than just trying to make a quick sale. He’s knowledgeable, honest, and always willing to give his opinion when asked. I especially appreciated that he helped me understand the pros and cons without ever making me feel pressured.
Ray is truly a class act and made the entire car-buying experience so ... Read More Google - Aug 15, 2026
Absolutely reprehensible dealer! Bought a used Honda Odyssey, waited overnight after closing to have it cleaned and drove it home only to have the radiator fan not kick on which caused the car to overheat. Called immediately to request information and for assistance. Both individuals I spoke with were unpleasant and erased any confidence I have with this dealership. I wish others were aware of the lackluster experience and poor experience from start to finish.
I was impressed with how professional my visit was. I was also impressed by giving me a free car ride back to my home.
I am disappointed with the customer service here. They declined to even look at my 2010 Honda Accord strictly because of the vehicle's age and offered no path forward or alternative options. Part of the appeal of owning a Honda is long-term reliability. Thankfully, another dealer down the street (Rhymes with Growler) stepped up and resolved the issue without hesitation.
The sales experience, Raymond Calderon specifically, is a positive experience, and the service department is very reliable, easy to schedule, and values the customer's wait time.
Great experience. Russ was very helpful!
This is my 5th car I've bought from eskridge. The service has always been great and the salesman i used has always been bill blakley. He's always knowledgeable about the vehicles, quick with the process, makes it an enjoyable experience, and puts me in a great car!
They’re great!
We worked with ray and he was knowledgeable in the vehicle’s available on the lot. He focused on what we were looking for without pressure or upscale. It was a nice change compared to other car sale experiences.
Great experience! Brad was very helpful, answered all my questions, and made the buying process easy and stress-free. Highly recommend!
Gregg and James great people and a big help!
Thank you Eskridge Honda for the excellent service and wonderful experience of buying our new Honda Accord this past weekend. We had the pleasure of working with Bill Blakley who was both knowledgeable and professional about the whole process. This was the best car buying experience I’ve ever had. Thank you Bill and Eskridge. We’ll be back to see you.
I had a great experience buying my car from Juan Velasco. From the very beginning, he was professional, honest, and patient throughout the entire process. He took the time to answer all of my questions, explained everything clearly, and made sure I felt comfortable with my purchase.
The whole transaction was smooth and stress-free, and I never felt pressured. Juan went above and beyond to provide excellent customer service, and it really showed. I’m very happy with my new car and would highly recommend Juan Velasco to anyone looking for a trustworthy and knowledgeable seller. Thank you for making ... Read More Google - Jul 20, 2026
Brad helped me look for a new car this week. Not only was he super sweet, but I could also tell he was genuinely in my corner trying to get me the best deal possible! He then passed me on to Parker, who did an amazing job as well! They made me feel so comfortable and not peer pressured. I ended up buying a beautiful car that I LOVE!
Very detailed inspection of everything my vehicle needed. No pressure into getting any of the suggested labor. Waited for vehicle with fully stocked fridge and snacks in the waiting area. Will definitely come back!
*update* I spoke with Kim and she was able to get everything fixed for me in a timely manner that didn’t affect my day to day schedule. I understand issues arise, they were able to fix my concerns. So I am happy everything is back to normal.
Bought a vehicle brand new, brought it back to get it detailed since the detail guys were gone since it got so late that day I bought it, after I take it to get detailed I get it back with scratches, Do not take your vehicle here to get it detailed and ... Read More Google - Jul 7, 2026
I bought a new car from Eskridge Honda yesterday and had a wonderful experience! Yessid Campos was my sales associate and he was extremely knowledgeable, kind, professional, and great at his job. Everyone else I came into contact with at the dealership were great to deal with as well! Definitely recommend checking them out if you're in the market for a new or used car!
Excellent experience buying a used SUV. Found it online and sent them a message about availability. They texted and called to let me know it was still available very quickly. They also sent me a link for financing. It was a very smooth process and I was able to get exactly what I wanted. Thanks a lot!
Terrible service, lying sales associate and couldn't handle the offer. Bad representation of their lot and selection
came in for an Scheduled alignment on my 23
Honda Civic. For the past four oil changes, they have been telling me that my car needs an alignment so when I came in today, I was being told that I didn't need one and that their sensors said it was good. They then proceed to tell me that my CAMBER was Off (your camber is a part of your alignment) I asked if they could check it anyway, because I was driving eight hours to Texas And had just bought new tires and didn't want my tread wearing fast. ... Read More Google - Feb 23, 2026
For the last few months, the power from my battery randomly does not connect to the car. the battery is fine, It's the positive terminal that is so it needs to be replaced. I've been stranded at a few different places and now carry a small wrench to relign and tighten the terminal back into place. I finally had time off work and childcare for my 2 toddlers. I was easily able to get an appointment and for a very reasonable price and wait time. I get up there and wait the 1.5 hours they said it would take to ... Read More Google - Feb 1, 2026
This place is horrible. Please read all of the 1 star reviews about their service department-- they are very accurate. I called on Tuesday 1/20/26 to make an appointment-- Made the appointment for 7am on Thursday 1/22/26. I brought my car in the night before so they would have it right at 7am. I called at 1pm to get an update, and they told me they still hadn't even started looking at my car. I showed up at 5:15pm after not hearing any update after that, as I did not intend on NOT having a vehicle to get to work for a 2... Read More Google - Jan 24, 2026
Overpriced and under trained.
(Translated by Google) If you have a Honda older than 2010, don't even bother coming here for service at the Honda dealership on 89th and I-35. They're not very friendly; they only serve newer cars. (Original) Si tienes un honda menor de 2010 ni bengan para un servicio aquí en honda de 89th y i 35 no son nada amable solo para carros modernos disen
If I could give Zero stars, I would. I took my civic that I just purchased on Saturday August 16th, 2025 from another dealership. I had to bring it here for a recall it had at the time of purchase. Dropped it off, everyone was nice. Picked it up drove it home and see a nice big scratch on my hood. They even tried to paint over it to cover it up since it was so deep. Then, When you call to ask what happened to my car, you are told from them that “they wouldn’t do anything like that.” ... Read More Google - Aug 18, 2025
If you have 10th gen with ac problems even with extended warranty. Don’t bother with this location. All they did for me was do a temperature test after keeping my car overnight and told me my ac is fine. Of course it’s fine because I had to refill my freon last summer which was not cheap! I took it in so I don’t have to keep refilling! But according to Jason Ludington “seepage” is normal. Leaks is not normal for a closed loop system. SMH
When you try to make an appointment for an oil change on the website the website implies there is no need to make an appointment because they have an "express center" this is total B.S. I arrived to be told I had a 2 hour wait because 8 didn't have an appointment. The guy who came to my car said, "yeah that happens." You should fix this.
If I could give zero, I would. Called Eskridge to look at a 2018 Ridgeline, and Kellen said that he would pull the car out for me. I told him I was on my way, even called from the road to tell him Google said I was 20 minutes out with heavy traffic. When I got there, someone else was looking at the Ridgeline. He said they got there 2 minutes earlier, and that was a "bummer".
A sales manager came to talk, but did not understand that I had called ahead and I should have had first option on the ... Read More Google - Jun 14, 2025
I’m sure Eskridge is fine if you’re buying a new car, but if you’re buying a used or as-is car, inspect the car VERY carefully before buying. Take it to a mechanic and have them look at it. Eskridge sold me a 2007 Honda Pilot. During the test drive, it had no error codes or lights. It ran fine. Within just a few weeks of driving it, I’ve had to replace the VVT solenoid, the alternator, and the ABS control module. The dealer report showed none of these issues. The repairs are getting close to 2k. I’... Read More Google - Jun 10, 2025
We had to take our minivan here, because our warranty company told us to and WHAT A DISAPPOINTMENT. They repeatedly told us they'd fix an issue and pawned us off on other repair centers. The warranty is up now, so we'll have to pay out of pocket. There is not a trustworthy dealership out there.
The response from the dealership fails to mention that no one even told us they didn’t repair the problem before we came to pick up the car OR when we arrived. I had to read the sheet to find out they did ... Read More Google - May 22, 2025
I took my car in last week for an oil change and to get my brake light on the passenger side fixed. I’ll start off by saying everyone I was involved with was super friendly and the process was quick. My negative experience goes above the employees. They informed me that it would be $556.80 to fix the brake light because the whole thing would need to be replaced, not just the bulb, due to it being LED. Now, I’m no car expert, but $556.80 seemed a bit steep for a tail light lol. A $70.00 amazon purchase, a screw driver, ... Read More Google - May 8, 2025
I have a used 2006 Honda civic. I need a new key and to have it programmed to the car, but Eskridge's policy is they can't work on cars over 10years old if they don't have a prior history with the car. Imagine if every dealer had that policy, I wouldn't be able to get a key cut! Ridiculous! We own 2 Hondas and will likely add a 3rd in the next 2 years. Fowler Honda isn't much farther away, so my family will be going there from now on.
I took my Honda Civic in for service, they charged me and after a week the same problem occurred when I returned the car to have it checked again by their service manager, Josh. He was very irresponsible and rude and said that not only can we not fix the car, but we will not refund your money.
As I expected, you answered the review with incorrect statements. When you received the car, you did not say any of these things and a few hours later you called and said the car was ready. You should not charge the customer ... Read More Google - Mar 19, 2025
I recently inquired about purchasing a 2025 Honda Civic Type R from Eskridge Honda and spoke to Raymond, only to be met with a $10,000 markup over MSRP. When I pushed back on the excessive pricing, I was told, “If anything changes on your end and you can come up to my number or at least much closer, I’ll put your name on it and you’ll be the first to drive it.” This approach completely contradicts their own mission statement, which emphasizes integrity, respect, and accountability while claiming to provide an unparalleled dealership experience.
Unfortunately, this dealership’s actions do ... Read More Google - Mar 5, 2025
While I did have a good purchase experience, I’m disappointed that they won’t honor their bumper to bumper warranty when the shield guard fasteners failed on my Honda. I was led to believe that the warranty included everything besides maintenance and normal wear and tear related issues. Just know that the bumper to bumper warranty doesn’t actually include everything and their service department will find an excuse to not honor it.
If you’re buying a used car from them, buy your own carfax if the car, they’ll lie to you about the cars history
I NEVER write reviews but this place’s maintenance is horrible. To start it off in April of 2022 I had gotten an oil change done and within a day or two i noticed an oil spot appearing in my drive way, luckily my car was going into a shop for some body work so I had them take a look at it, and come to find out the oil pan bolt wasn’t fully tightened…..I do not remember the guys name i talked to about the situation but he said “sorry we have had issues with the guy in ... Read More Google - Dec 19, 2024
Terrible customer service in the service department, they ignore you, no one offers to help you, they treat you like you're not buying anything, and they weren't busy they were all just talking and I was there for 15 minutes and no one came to ask if I needed help, they totally ignore people
Getting oil change and tire rotation. Appointment was at 9:30 am. Current time is 12:56 pm. Just told they are now starting on the vehicle. Not cool Eskridge
Sadly will never return here. Advisor said my diagnostic price would be applied to price of the work being done. I declined to have them do some work due to them wanting to charge me double the price of every other major automotive place in the area for the same repair. I asked for them to do a different pre discussed service for the diagnostic to be applied. The advisor said ok but then I was swiftly met with a jerk “manager” that declined to allow the diagnostic fee to be applied. They lost out on money just to collect ... Read More Google - Nov 20, 2024
Dishonest and untrustworthy people. Bought a new CR-V from them. They said that the final price included everything, including registration, etc. but they didn’t do that, and I had to do the registration by myself and pay a large sum in taxes. Will never deal with them again.
They don’t work on vehicles that are older than 2010. But there website does not say anything about this.
Be very careful buying a used car from here. They stay willfully ignorant of mechanical issues with the car snd are very willing to sell you a lemon. Get it inspected by an independent mechanic first!
You would think that you can get your car washed after having service done at this dealership. Their car wash is inoperable, and they don't offer a voucher to get it washed at an in town car wash. I had spent over $1,700 on services and received a thank you. I have been to other dealerships, and when the car wash was unavailable, they always offered a voucher.
Went in for a service appointment that I had made earlier in the week and they let another person WITHOUT an appointment go before me, okay no problem I’ll just be there a little longer. Once my car was finished I entered my car and my belongings were messed, my wallet was opened there were black oil streaks on my steering wheel and dash. They didn’t provide the next service sticker nor good customer service. Go to another Honda dealer.
I've never regretted doing business with Eskridge Honda. Maybe I just had a tech having a bad day. I went in to have an oil change. When I gave the tech my name, not the name on my paperwork, he still called me the name on the paperwork. When the job was finished, he didn't come and get me, he motioned to me from the doorway. Both tell me he wasn't invested in my experience at all. In the meantime, one wonderful employee blew through the waiting room and asked if anybody had questions about anything, and ... Read More Google - Feb 1, 2024
Super shady! Bought a car from them today. When looking at it they told us all about this feature that allows each driver to program the vehicle with their seat and mirrors preferences. Then whichever key is used, it automatically utilizes that person's settings. After all paperwork was signed and I'd moved by belongings from my trade to it, they hand me two keys...only one of which was a legit Honda key. The other is a generic after market key so it doesn't even have remote start or side sliding door access. I'd give zero ... Read More Google - Dec 16, 2023
I purchased my SUV with them but never fixed the issues that I wanted them to fix, car key and window lock. Going back and forth wasted my time and I gave up.
Never buy gap insurance from these crooks. They tell you one thing then let you sign another. They offered me $25/m for gap insurance and I said no. Then they lowered it to $10/m then I accepted but the finance guy still made me sign the $25/m gap insurance. Now the claim it's canceled but I haven't seen anything.
My car problems after three months still not solve. Worse place ever.
Would give 0 stars review if I could. I'm being given the run around when trying to order a vehicle to my specs. Bob Howard is willing to special order me a vehicle (after they initially told me they would not and that Honda corporate is not taking orders, but I spoke directly with Honda North America and that is not true), but Eskridge apparently cannot, and they can only sell me what they have on allocation? The sales manager decided to mock me to my face when I pushed him on ordering a car and asked me how many ... Read More Google - Sep 7, 2023
Not very customer friendly!! Would not do work on my Honda vehicle I bought from another Honda dealer stating that they are responsible for fixing it!!Blue advantage Certified Honda!!
Nope... Never again will I go purchase a car from them again
The saleswoman we worked with was extremely friendly and helpful, not pushy. We were happy with our purchase until hidden damage was discovered roughly a month later. When we went to the dealership to have it fixed, they used double-sided sticky tape to fix it and stated its industry standard.
They did not inspect the car or didn't do a very good job of inspecting it with their Honda guarantee.
To top it off, they sold the tracking system for roughly 800 bucks, then forgot to install it on the car, then called the next day saying some paperwork needed ... Read More Google - Jun 30, 2023
The saleswoman we worked with was extremely friendly and helpful, not pushy. We were happy with our purchase until hidden damage was discovered roughly a month later. When we went to the dealership to have it fixed, they used double-sided sticky tape to fix it and stated its industry standard.
They did not inspect the car or didn't do a very good job of inspecting it with their Honda guarantee.
To top it off, they sold the tracking system for roughly 800 bucks, then forgot to install it on the car, then called the next day saying some paperwork needed ... Read More DealerRater - Jun 29, 2023
Rude servicemen.. and unless you look a certain way and are spending alot of money here they treat you like you are insignificant and not important.
I went with my family to purchase a vehicle from Eskridge Honda… after agreeing, making a deal to purchase a vehicle and being told if we run your credit we have a deal and we will hold the car. I even spoke with finance and while on my way to sign the sales person called and said “I have bad news, we just sold it”. So knowing we had a deal this shady Sales Person and Sales Manager did not stick by what they said. I called the General Manager and he stood by his team and was lacking any ... Read More DealerRater - Mar 2, 2023