Eskridge Honda

The process includes these steps:

1. Determine your state's driver's license requirements.
2. Evaluate your needs—contact the National Highway Traffic Safety Administration (NHTSA) or the National Mobility Equipment Dealers Association (NMEDA) to identify the adaptive equipment that meets your needs.
3. Select the right vehicle—consult with your evaluator, an adaptive installer and your local Honda dealer to determine the best Honda model to meet your needs.
4. Choose a qualified mobility equipment installer—shop around and ask about qualifications, capabilities, experience, warranty coverage and service. Confirm that they are members of NMEDA.
5. Obtain training on the use of the new equipment—when this process is complete, follow the guidelines and complete and submit an application for assistance to recover up to $1,000 of the cost of your adaptive equipment and/or conversion.

• Only the original vehicle owner is eligible for reimbursement.
• Modifications must be completed for the original owner or his/her immediate family.
• Only new Honda vehicles retailed or leased in the United States from an authorized Honda dealership.
• Only one reimbursement request per vehicle.
• Lease vehicle modifications may be subject to written lessor approval. The customer is responsible for determining and satisfying lease-contract requirements.
• Honda will consider reimbursement for modifications made to vehicle after February 1, 2004.
• The written reimbursement request must be received within six months of the adaptive equipment installation.

• Qualifying adaptive equipment or conversion is defined as: alterations or adaptive-equipment installation that provides to the disabled user convenient access and/or the ability to drive the vehicle.
• Adaptive equipment installation must have taken place within the time and mileage limits of the New Vehicle Limited Warranty.
• Alterations or adaptive equipment installation requires a prescription or medical documentation to be considered for reimbursement.
• Reimbursement requests (invoices) will be compared against the National Highway Traffic Safety Administration (NHTSA) Web site to verify that the alterer or repair business (individual, partnership or corporation) is registered with NHTSA and that the modification(s) are on the list of NHTSA exemptions.

• If all conditions are met, Honda will provide up to a $1,000 cash reimbursement. Honda will be the secondary coverage in the case of two or more reimbursement sources.*

• Fleet and commercial vehicles are not eligible.
• Any alteration or adaptive equipment that Honda has identified that alters the safety of the vehicle (e.g., seatbelt extenders) is not eligible.

• Honda will assist the customer by providing referrals to NMEDA and NHTSA to help them locate mobility products or services.
• The selection of an equipment manufacturer and installer is solely the customer's responsibility (Honda does not endorse any company or supplier involved in adaptive equipment. Mobility warranty, installation warranty and related liabilities are not the responsibility of Honda).
• The reimbursement application form must be completed in its entirety and signed by the customer. It should be mailed along with a copy of all required supporting documentation (see checklist on application).

 Frequently Asked Questions

Q: Do reimbursements apply to used or fleet vehicles?
A: No. This program applies only to new Honda vehicles that are retailed or leased in the U.S.

Q: How long will it take to receive my reimbursement?
A: Payments will be mailed within 4 weeks of receipt of all required documentation.

Q: What types of adaptive equipment can I obtain reimbursement for?
A: Honda will consider reimbursement for those modifications that have been approved by the National Highway Transportation Safety Administration (NHTSA).

Q: What is the time limit to apply for a reimbursement?
A: The reimbursement request must be made within six months of the adaptive equipment installation.

Q: Where can I get information/assistance on adaptive equipment?
A: Honda will provide referrals to the National Mobility Equipment Dealers Association (NMEDA) and NHTSA to help you locate products or services.

Q: Where do I get a reimbursement application?
A: In addition to the printable format of the form (Adobe® Reader® is required) on this Web site, forms are also available at your local Honda dealer or upon request from Automobile Customer Service at 800-999-1009.

Q: Are used vehicles included in the Honda Mobility Assistance program?
A: Honda has limited the program to original vehicle owners/lessees whose vehicles are within the manufacturer's warranty period and who request reimbursement for NHTSA-approved and compliant modifications to their vehicles.

Q: Does the Honda New Vehicle Limited Warranty cover modified vehicles and/or adaptive equipment?
A: No. The Honda New Vehicle Limited Warranty applies only to the Honda vehicle. It does not include the adaptive equipment, its installation or any other non-original equipment.

Q: Does the installation of adaptive equipment void my warranty?
A: No, adaptive equipment and modifications unto themselves do not void the New Vehicle Limited Warranty that applies to the Honda product. However, if your vehicle experiences a problem/failure and that problem/failure is determined by Honda to be the direct result of the adaptive equipment and/or its installation, your warranty coverage may be voided for that particular repair. All warranty issues are reviewed on a case-by-case basis.